Improved Call Handling With Amazon Connect
A new cloud-based solution to replace their aging telephony platform
Intelligent Telephony with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
Modernising the customer experience in social housing
L'IA conversationnelle avec Amazon Connect
Notre client est l'un des cinq principaux fournisseurs de services publics, qui fournit des services de gaz et d'électricité aux...
Acheminement intelligent des appels avec Amazon Connect et Amazon Lex
Notre client est une société de services financiers de premier plan qui fournit des conseils et des orientations aux particuliers et aux entreprises.
Automated meter reads with Amazon Connect
“Alscient mobilised a team quickly to respond to our need to ensure our customers had the right channels available…
Amélioration de l'expérience client grâce à Amazon Connect
“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.
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