Improved Call Handling With Amazon Connect
A new cloud-based solution to replace their aging telephony platform
Intelligent Telephony with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
Modernising the customer experience in social housing
Konversations-KI mit Amazon Connect
Our client is a top five major utilities provider, who provide gas and electrical services to the domestic…
Intelligent call routing with Amazon Connect and Amazon Lex
Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.
Automated meter reads with Amazon Connect
“Alscient mobilised a team quickly to respond to our need to ensure our customers had the right channels available…
Verbesserte Kundenerfahrung mit Amazon Connect
“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.
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