Service Cloud Voice Global Rollout

Global rollout of Service Cloud Voice telephony platform tightly integrated into Salesforce

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Intelligent call routing with Service Cloud Voice (SCV)

“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.

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Predictive analysis and data visualisation

Standard Wool is a long-established wool retailer working in a relatively low-tech and low-margin industry.

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Centre de contact intelligent multilingue avec Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)

“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.

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Laisser les données faire l'affaire

La laine est achetée lors d'enchères sur plusieurs jours avec des variations de prix. Cette complexité ne manquera pas de produire des modèles, mais comment en tirer parti ?

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Standard Wool - Service de bureau à distance

Making a move to the cloud with a secure infrastructure solution. From their base in West Yorkshire and right through a Global operation,…

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