Intelligent call routing with Amazon Connect and Amazon Lex
Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.
Automated meter reads with Amazon Connect
“Alscient mobilised a team quickly to respond to our need to ensure our customers had the right channels available…
Omni-Channel-Kundendienst mit Service Cloud (SCV)
Vico Homes was established in 2005 and is one of the UK’s largest social housing providers, with over 32,000 homes…
Verbesserte Kundenerfahrung mit Amazon Connect
“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.
Omni-Channel-Kundenservice mit Service Cloud
“Alscient clearly understood our requirements and demonstrated great knowledge of Salesforce.
Mehrsprachiger Omni-Channel mit Service Cloud Voice
Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…
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