Telephony call analysis with Xdroid and Amazon Connect

“We can’t thank the guys at Alscient enough for the help and assistance they have provided to us through this engagement.

Read more

Let the data do the bidding

Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?

Read more

Simplified telephony integration with Service Cloud Voice

Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…

Read more

Global Remote Desktop Solution

Using Amazon Web Services to deliver a secure, performant, resilient and cost-effective desktop solution.

Read more

Complete Customer Service Contact Centre

Salesforce Service Cloud implemented into the heavily regulated wholesale water industry, with telephony and payment integration.

Read more

Transforming the Customer Service Experience

Implementing an innovative customer engagement solution for a market leading mortgage broker.

Read more

Our partners