Telephony call analysis with Xdroid and Amazon Connect
“We can’t thank the guys at Alscient enough for the help and assistance they have provided to us through this engagement.
Let the data do the bidding
Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?
Simplified telephony integration with Service Cloud Voice
Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…
Global Remote Desktop Solution
Using Amazon Web Services to deliver a secure, performant, resilient and cost-effective desktop solution.
Complete Customer Service Contact Centre
Salesforce Service Cloud implemented into the heavily regulated wholesale water industry, with telephony and payment integration.
Transforming the Customer Service Experience
Implementing an innovative customer engagement solution for a market leading mortgage broker.
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