Omni-Channel-Kundendienst mit Service Cloud (SCV)

Vico Homes was established in 2005 and is one of the UK’s largest social housing providers, with over 32,000 homes…

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Verbesserte Kundenerfahrung mit Amazon Connect

“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.

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Omni-Channel-Kundenservice mit Service Cloud

“Alscient clearly understood our requirements and demonstrated great knowledge of Salesforce.

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Mehrsprachiger Omni-Channel mit Service Cloud Voice

Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…

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Intelligent call routing with Service Cloud Voice (SCV)

“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.

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Integrated telephony with Service Cloud Voice (SCV)

Sofa Company is an online retailer of furniture. They pride themselves on providing a great customer service and as such…

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