Let the data do the bidding

Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?

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Simplified telephony integration with Service Cloud Voice

Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…

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Global Remote Desktop Solution

Using Amazon Web Services to deliver a secure, performant, resilient and cost-effective desktop solution.

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Complete Customer Service Contact Centre

Salesforce Service Cloud implemented into the heavily regulated wholesale water industry, with telephony and payment integration.

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Transforming the Customer Service Experience

Implementing an innovative customer engagement solution for a market leading mortgage broker.

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Standard Wool – Remote Desktop Service

Making a move to the cloud with a secure infrastructure solution. From their base in West Yorkshire and right through a Global operation,…

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