Case Studies

See how we’ve used the best technologies available to help our customers achieve success.

Insights

More on the latest technologies, solutions, trends and visions for the future

Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)

“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.

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Let the data do the bidding

Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?

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Digital Transformation using Salesforce

Transforming a customer’s business operations from lead to invoice using Salesforce. A leading serviced office provider based in London.

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Global Remote Desktop Solution

Using Amazon Web Services to deliver a secure, performant, resilient and cost-effective desktop solution.

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Complete Customer Service Contact Centre

Salesforce Service Cloud implemented into the heavily regulated wholesale water industry, with telephony and payment integration.

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