Case Studies
See how we’ve used the best technologies available to help our customers achieve success.
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More on the latest technologies, solutions, trends and visions for the future
Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.
Let the data do the bidding
Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?
Amazon Connect, AWS, AWS Services for Salesforce Customers, Charities, Managed Services, Not for Profit, Salesforce, Salesforce Service Cloud, Salesforce Service Cloud Voice
Simplified telephony integration with Service Cloud Voice
Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…
GoMeddo, Real Estate, Salesforce, Salesforce CPQ, Salesforce Einstein, Salesforce Experience Cloud, Salesforce Sales Cloud, Salesforce Service Cloud
Digital Transformation using Salesforce
Transforming a customer’s business operations from lead to invoice using Salesforce. A leading serviced office provider based in London.
Global Remote Desktop Solution
Using Amazon Web Services to deliver a secure, performant, resilient and cost-effective desktop solution.
Complete Customer Service Contact Centre
Salesforce Service Cloud implemented into the heavily regulated wholesale water industry, with telephony and payment integration.
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