Modernising the customer experience in social housing

Implementing Amazon Connect integrated to Salesforce through Service Cloud Voice for a Dutch parcel provider.

In the context of information architecture, information is separate from both knowledge and data, and lies nebulously between them.

Our client is a top five major utilities provider, who provide gas and electrical services to the domestic…

Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.

“Alscient mobilised a team quickly to respond to our need to ensure our customers had the right channels available…