Multi-Language Omni Channel with Service Cloud Voice
Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…
Intelligent call routing with Service Cloud Voice (SCV)
“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.
Integrated telephony with Service Cloud Voice (SCV)
Sofa Company is an online retailer of furniture. They pride themselves on providing a great customer service and as such…
Predictive analysis and data visualisation
Standard Wool is a long-established wool retailer working in a relatively low-tech and low-margin industry.
COVID-19 Remote Desktop Pilot
“From the start of our AWS journey Alscient have consistently provided a high level of service, from the initial…
Telephony call analysis with Xdroid and Amazon Connect
“We can’t thank the guys at Alscient enough for the help and assistance they have provided to us through this engagement.
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