Bi-directional integration between Housing Management platform and Salesforce with MuleSoft

Utilising Salesforce Field Service to assist with Damp & Mould and Responsive Repairs in Housing

Global rollout of Service Cloud Voice telephony platform tightly integrated into Salesforce

Implementing Amazon Connect integrated to Salesforce through Service Cloud Voice for a Dutch parcel provider.

In the context of information architecture, information is separate from both knowledge and data, and lies nebulously between them.

We were very impressed by the low total cost of ownership of the Amazon Connect solution and the…