Service Cloud Voice Global Rollout
Global rollout of Service Cloud Voice telephony platform tightly integrated into Salesforce
Omni Channel Customer Service with Service Cloud Voice
Implementing Amazon Connect integrated to Salesforce through Service Cloud Voice for a Dutch parcel provider.
Seamless integration with AWS transfer service
In the context of information architecture, information is separate from both knowledge and data, and lies nebulously between them.
Integrated CTI into CRM
We were very impressed by the low total cost of ownership of the Amazon Connect solution and the…
Conversational AI with Amazon Connect
Our client is a top five major utilities provider, who provide gas and electrical services to the domestic…
Intelligent call routing with Amazon Connect and Amazon Lex
Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.
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