Case Studies
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Predictive analysis and data visualisation
Standard Wool is a long-established wool retailer working in a relatively low-tech and low-margin industry.
COVID-19 Remote Desktop Pilot
“From the start of our AWS journey Alscient have consistently provided a high level of service, from the initial…
Telephony call analysis with Xdroid and Amazon Connect
“We can’t thank the guys at Alscient enough for the help and assistance they have provided to us through this engagement.
Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.
Let the data do the bidding
Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?
Amazon Connect, AWS, AWS Services for Salesforce Customers, Charities, Managed Services, Not for Profit, Salesforce, Salesforce Service Cloud, Salesforce Service Cloud Voice
Simplified telephony integration with Service Cloud Voice
Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…
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