Intelligent call routing with Service Cloud Voice (SCV)

“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.

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Integrated telephony with Service Cloud Voice (SCV)

Sofa Company is an online retailer of furniture. They pride themselves on providing a great customer service and as such…

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Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)

“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.

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Simplified telephony integration with Service Cloud Voice

Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…

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Digital Transformation using Salesforce

Transforming a customer’s business operations from lead to invoice using Salesforce. A leading serviced office provider based in London.

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Supporting a Retail Customer Contact Centre

Supporting a Retail Customer Contact Centre through a period of digital transformation.

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