Intelligent call routing with Service Cloud Voice (SCV)
“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.
Integrated telephony with Service Cloud Voice (SCV)
Sofa Company is an online retailer of furniture. They pride themselves on providing a great customer service and as such…
Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.
Simplified telephony integration with Service Cloud Voice
Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…
Digital Transformation using Salesforce
Transforming a customer’s business operations from lead to invoice using Salesforce. A leading serviced office provider based in London.
Supporting a Retail Customer Contact Centre
Supporting a Retail Customer Contact Centre through a period of digital transformation.
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