Automated meter reads with Amazon Connect
“Alscient mobilised a team quickly to respond to our need to ensure our customers had the right channels available…
Improved customer experience with Amazon Connect
“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.
Intelligent call routing with Service Cloud Voice (SCV)
“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.
Predictive analysis and data visualisation
Standard Wool is a long-established wool retailer working in a relatively low-tech and low-margin industry.
COVID-19 Remote Desktop Pilot
“From the start of our AWS journey Alscient have consistently provided a high level of service, from the initial…
Telephony call analysis with Xdroid and Amazon Connect
“We can’t thank the guys at Alscient enough for the help and assistance they have provided to us through this engagement.
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