Improved Call Handling With Amazon Connect
A new cloud-based solution to replace their aging telephony platform
Intelligent Telephony with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
Modernising the customer experience in social housing
Omni Channel Customer Service with Service Cloud Voice
Implementing Amazon Connect integrated to Salesforce through Service Cloud Voice for a Dutch parcel provider.
Seamless integration with AWS transfer service
In the context of information architecture, information is separate from both knowledge and data, and lies nebulously between them.
Conversational AI with Amazon Connect
Our client is a top five major utilities provider, who provide gas and electrical services to the domestic…
Intelligent call routing with Amazon Connect and Amazon Lex
Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.
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