Improved Call Handling With Amazon Connect

A new cloud-based solution to replace their aging telephony platform

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Omni Channel Customer Service with Service Cloud Voice

Implementing Amazon Connect integrated to Salesforce through Service Cloud Voice for a Dutch parcel provider.

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Seamless integration with AWS transfer service

In the context of information architecture, information is separate from both knowledge and data, and lies nebulously between them.

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Conversational AI with Amazon Connect

Our client is a top five major utilities provider, who provide gas and electrical services to the domestic…

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Intelligent call routing with Amazon Connect and Amazon Lex

Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.

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