Service Cloud Voice Global Rollout

Global rollout of Service Cloud Voice telephony platform tightly integrated into Salesforce

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Integrated CTI into CRM

We were very impressed by the low total cost of ownership of the Amazon Connect solution and the…

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Intelligent call routing with Amazon Connect and Amazon Lex

Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.

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Omni Channel Customer Service with Service Cloud (SCV)

Vico Homes was established in 2005 and is one of the UK’s largest social housing providers, with over 32,000 homes…

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Multi-Language Omni Channel with Service Cloud Voice

Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…

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