Intelligent Telephony with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
Modernising the customer experience in social housing
Service Cloud Voice Global Rollout
Global rollout of Service Cloud Voice telephony platform tightly integrated into Salesforce
Integrated CTI into CRM
We were very impressed by the low total cost of ownership of the Amazon Connect solution and the…
Intelligent call routing with Amazon Connect and Amazon Lex
Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.
Omni Channel Customer Service with Service Cloud (SCV)
Vico Homes was established in 2005 and is one of the UK’s largest social housing providers, with over 32,000 homes…
Multi-Language Omni Channel with Service Cloud Voice
Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…
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