Conversational AI with Amazon Connect
Our client is a top five major utilities provider, who provide gas and electrical services to the domestic…
Intelligent call routing with Amazon Connect and Amazon Lex
Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.
Automated meter reads with Amazon Connect
“Alscient mobilised a team quickly to respond to our need to ensure our customers had the right channels available…
Improved customer experience with Amazon Connect
“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.
Intelligent call routing with Service Cloud Voice (SCV)
“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.
Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.
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