Intelligent Telephony with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
Modernising the customer experience in social housing
Omni Channel Customer Service with Service Cloud Voice
Implementing Amazon Connect integrated to Salesforce through Service Cloud Voice for a Dutch parcel provider.
Integrated CTI into CRM
We were very impressed by the low total cost of ownership of the Amazon Connect solution and the…
Conversational AI with Amazon Connect
Our client is a top five major utilities provider, who provide gas and electrical services to the domestic…
Intelligent call routing with Amazon Connect and Amazon Lex
Our client is a leading financial services company who provide advice and guidance to both consumers and businesses.
Automated meter reads with Amazon Connect
“Alscient mobilised a team quickly to respond to our need to ensure our customers had the right channels available…
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