Multi-Language Omni Channel with Service Cloud Voice
Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…
Integrated telephony with Service Cloud Voice (SCV)
Sofa Company is an online retailer of furniture. They pride themselves on providing a great customer service and as such…
Supporting a Retail Customer Contact Centre
Supporting a Retail Customer Contact Centre through a period of digital transformation.
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