Improved customer experience with Amazon Connect
“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.
Omni Channel Customer Service with Service Cloud
“Alscient clearly understood our requirements and demonstrated great knowledge of Salesforce.
Multi-Language Omni Channel with Service Cloud Voice
Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…
Intelligent call routing with Service Cloud Voice (SCV)
“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.
Integrated telephony with Service Cloud Voice (SCV)
Sofa Company is an online retailer of furniture. They pride themselves on providing a great customer service and as such…
Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.
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