Improved customer experience with Amazon Connect

“The solution has resulted in a cost reduction from our original platform and is much easier to maintain.

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Omni Channel Customer Service with Service Cloud

“Alscient clearly understood our requirements and demonstrated great knowledge of Salesforce.

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Multi-Language Omni Channel with Service Cloud Voice

Hunkemöller, one of the largest lingerie brands and omni-channel retailers in Europe with over 900 stores…

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Intelligent call routing with Service Cloud Voice (SCV)

“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.

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Integrated telephony with Service Cloud Voice (SCV)

Sofa Company is an online retailer of furniture. They pride themselves on providing a great customer service and as such…

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Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)

“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.

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