We all know what Artificial Intelligence (AI) is but many of us are completely unaware of how real the technology is today.

Amazon WorkSpaces We have recently been involved in several large-scale cloud migrations using Amazon WorkSpaces…

We are proud to announce that we have achieved Crest Partner status after eighteen months of joining the Salesforce Partnership Programme.

Historically contact centre solutions used by retail customers rely heavily on hierarchical IVR menu options which are difficult to navigate…

Retail customers are increasingly seeing their margins being shortened due to the increased costs of raw materials and the need to…

Strategic Partnership Last year Salesforce launched Service Cloud Voice which provides integrated telephony directly into…