Intelligent call routing with Service Cloud Voice (SCV)
“We worked really well with Alscient. They were clearly knowledgeable about the solution and were very responsive to our asks.
Multi-Language Intelligent Contact Centre with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
“Alscient fully understood our requirements and clearly demonstrated their deep knowledge of AWS and Salesforce.
Let the data do the bidding
Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?
Simplified telephony integration with Service Cloud Voice
Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…
Transforming the Customer Service Experience
Implementing an innovative customer engagement solution for a market leading mortgage broker.
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