Improved Call Handling With Amazon Connect
A new cloud-based solution to replace their aging telephony platform
Intelligent Telephony with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
Modernising the customer experience in social housing
Improving Customer Service Via Salesforce Experience Cloud
Customer portal for self-serve rent management
MuleSoft Bi-directional Integration
Bi-directional integration between Housing Management platform and Salesforce with MuleSoft
Field Service Responsive Repairs
Utilising Salesforce Field Service to assist with Damp & Mould and Responsive Repairs in Housing
Simplified telephony integration with Service Cloud Voice
Alscient mobilised a team very quickly and were a pleasure to work with. Alscient clearly understood our requirements…
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