Improved Call Handling With Amazon Connect
A new cloud-based solution to replace their aging telephony platform
Intelligent Telephony with Service Cloud Voice (SCV) Bring Your Own Amazon (BYOA)
Modernising the customer experience in social housing
Improving Customer Service Via Salesforce Experience Cloud
Customer portal for self-serve rent management
MuleSoft Bi-directional Integration
Bi-directional integration between Housing Management platform and Salesforce with MuleSoft
Field Service Responsive Repairs
Utilising Salesforce Field Service to assist with Damp & Mould and Responsive Repairs in Housing
Seamless integration with AWS transfer service
In the context of information architecture, information is separate from both knowledge and data, and lies nebulously between them.
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