Service Management

As an AWS partner for over 10 years, our consultants have deep and broad experience of the world’s leading cloud platform. We work closely with AWS to ensure customer success at every stage.

We have delivered Salesforce​ solutions to customers across all ​sectors for over 10 years. We use that experience to support you in releasing the huge potential of the leading CRM platform.​

Our team of Microsoft certified professionals have extensive experience of delivering services including Microsoft Dynamics, Microsoft SharePoint and many other Microsoft technologies.

For new projects, our service teams are involved form the outset. We work with the broader project team to ensure the all aspects of running and managing the live service is considered and properly designed.

For existing services, our team will build a tailored plan to transition the service and bring it under our manage and control.

During transition, our teams work to receive and fully onboard the service so it can be well managed and maintained. The managed service comes to life at this stage and includes every required to ensure the service runs in accordance with the business and user expectations.

While our teams support many customer and solutions, we offer support and consultancy to help with all aspects of Service Management. We provide Service Strategy, Service Design and Service Transition support to help deliver mature, stable and successful ITIL based services across many customer organisations.

We can help to effectively plan, prioritise and deliver a programme of service improvements that will steer your enterprise service delivery down the right path.