We provide amazing Service Cloud Voice solutions for Salesforce
Service Cloud Voice, provides intelligent telephony (powered by Amazon Connect) directly integrated within the Salesforce console. It provides many productivity improvements including screen pop, click to dial, access to call recordings and real-time call transcriptions to allows agents to resolve cases more quickly and transform the way you interact with your customers.
Alscient have been delivering Salesforce solutions for the last ten years and are also an Amazon Connect accredited service delivery partner and as such we are perfectly placed to delivering Amazon Connect contact centre solutions (the technology that underpins Service Cloud Voice) on the Salesforce platform.
We can deliver state of the art contact centre solutions that help your Salesforce team to deliver outstanding customer experiences, improve customer satisfaction and increase revenue while reducing costs.
Our low-risk, high-value solution of a Service Cloud Voice Quick Start provides the perfect opportunity for you to prove the value of these technologies, quickly and efficiently. Experience the power and synergy of two leading cloud based platforms for yourself and take a further step towards the cloud.
We can get you up and running on a future-proofed Service Cloud Voice contact centre within two weeks.