Salesforce

Bringing companies and customers together

Alscient have been delivering Salesforce solutions for over 10 years. During which time we have seen huge growth and innovation with change delivered at an astounding pace, everything you would expect from the world’s #1 CRM platform.

Throughout that period, Salesforce have always held true to their Ohana (family) culture and four core values of Trust, Customer Success, Innovation, and Equality. This has resulted in the platform providing solutions and services that are relevant and make a difference.

During that time Alscient have delivered solutions from simple single cloud implementations to complex digital transformations on a large scale that include integrations across the enterprise.

You can trust our certified, experienced, permanent, U.K. based consultants to deliver to the same customer obsessed principles as Salesforce.

Our Services

Our Salesforce certified consultants can help provide everything from simple support, advice and assistance all the way to complex, organisational digital transformation programmes. Here are some areas where we can help.

Salesforce Professional Services

Our Salesforce consultants are experts in delivering solutions across the core platform, including Sales, Service, and Community Cloud.

Our people are passionate, dedicated and always focused on customer satisfaction and outcomes.

If you want advice and support on an existing Salesforce implementation or a full- scale Salesforce digital transformation with help and support at every stage, we are here to help.

Salesforce Solution Architecture Review

We have developed a process to review your Salesforce platform and assess it against a number of key pillars. These include business performance, cost optimisation, security and operational excellence.

We can deliver a free assessment of your Salesforce organisation and provide you with a report outlining areas of improvement to ensure your business gets the best possible returns on its investment.

Digital Transformation

Salesforce has been able to deliver a complete enterprise wide digital platform for many years now. How do we know? We’ve been building them for many years.

Our cloud architects will help you shape and deliver a cloud strategy built around your business goals and objectives.

Salesforce Managed Service

We provide managed services to customers who want a simple, cost-effective service for managing and developing their Salesforce platform.

Our project and service management teams work alongside you to provide the level of service and support you need, allowing you to focus on your business.

Our ISO 20000, ITIL based, 24×7 service management function and team provide the backbone to your Salesforce Managed Service.

Salesforce Application Solutions

The core Salesforce clouds meet most needs, however, how can you build on your investment and leverage the power of the world’s ‘1 CRM?

The Salesforce platform is easily adapted to meet an organisation’s specific business needs while integrating neatly with the features already being widely used. Our consultants are skilled in modifying, extending and integrating Salesforce to other leading enterprise solutions.

Salesforce & Amazon Web Services

Salesforce have partnered with AWS to help ensure customers have the best possible solutions available to them.

As an AWS partner of 10 years, our consultants are best placed to support you in this area. As an example, we are an Amazon Connect Launch Partner and are best positioned to help deliver innovative omni-channel contact centres using Salesforce Service Cloud Voice built on the AWS platform. Deliver this on Amazon WorkSpaces and you have secure, agile, low cost Salesforce desktops that ensure a great service for your team and ultimately, your customers.

Primary ICT Support

Primary ICT Support provide first line IT support to schools in the UK and are based in Leeds.

Due to the shifting conditions and environments caused by Covid-19, Primary ICT Support required a solution that empowered their agents to still provide effective and targeted support to their clients.

Insights

See how we’ve used the Salesforce cloud and other technologies to help our customers achieve success.

Helping to build the best value CRM

Our unique position of holding expertise across many cloud platforms means you can be the first to use new, best of breed technologies on platforms that help you grow and scale.

Wherever you are on your journey with Salesforce, we can help. Our team, our proven delivery approach, and the experience we have means we can create the experience your employees need on the Lightning Platform, and help run your business from the Salesforce mobile app.

We are part of the 2.3m+ Trailblazers out in the Salesforce community and our collective experiences and expertise mean you can get things right first time.

Our Related Partners

Case Studies

See how we’ve used the best technologies available to help our customers achieve success.

Get in touch on 0113 8000 200 or info@alscient.com