Swapping CRM systems without headaches

Partners: Microsoft, AWS

Thousands of large business customers, constantly updating sales data and a CRM system that was beginning to collapse. Systems integrations involving two different platforms and databases are fraught with danger, so this needed tight project management.

One of the most challenging parts of the project was to host the integration platform

On-premise hosting was never going to be adequate and would add too much costs.

Reliable cloud computing services

“AWS was a way to deliver low maintenance, high power that could match the scale of the CRM platforms and the data involved. In addition, the low ongoing costs, easy additional integrations and synchronisation strength made it a good choice.”

– Dave Laycock, Head of Data Practice.

“We knew, realistically, that there would be a time that we would need to use both Salesforce and Filemaker in tandem.”

— Head of Data Strategy, Citation

The Result

Citation now have a cloud based, modern CRM system with zero data loss. Their solution has given them continuity and a platform for growth.

Projects

See how we’ve used the best technologies available to help our customers achieve success.

BrightGen – Amazon Connect for Salesforce

Our client (BrightGen) is a Salesforce Platinum Partner who has successfully managed over 1000 Salesforce projects. They’ve been working solely with Salesforce since they were founded over 12 years ago. And they provide unrivalled knowledge of the platform to ensure their clients get a return on investment, fast.

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IT Consultancy – Amazon Connect

Our client is an IT Consultancy who partners with many leading technology companies to deliver business critical IT solutions to a variety of organisations.

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Local Government – Development Environment

In 2018, a leading provider of education management software approached Alscient to assist with the setup of a virtualized desktop environment to support their development team. Following a strategic review, AWS was chosen as their platform of choice and our client was keen to validate the use of Amazon WorkSpaces.

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Have a project you would like to talk with us about?

0113 8000 200 or info@alscient.com