Digital Transformation

Helping to build and enable the businesses of the future

Today, more than ever, technology is at the heart of everything we do as a society. When considering the future for your business and workplace, how do you make sure you make the right choice, especially when the rate of change is so great and the options appear endless?

We work with our customers to make sure these decisions are based on sound knowledge, experience and known outcomes. We only work with the best technologies, solutions and partners to ensure the choices we make for our customers are the right ones.

Our approach is simple. Once we understand your business, your strategy and your goals, we work on a digital transformation roadmap and programme of work that details the transitional stages that take you to where you need to be, providing expert support and assistance on the journey.

Helping you on your transformation journey

Our broad and extensive range of services and technologies ensure we transform your business to an Intelligent Enterprise for the future. Here are some of the services we currently provide.

Architecture & Design

Our certified architects and designers work to understand your business, your current technology landscape and your future goals.

Work is then done to shape the model of your future, digitally enabled enterprise including the core platforms, technologies and solutions to build the concept of your future business, working closely with you along the way.

Once the target is identified and agreed, our project and agile delivery managers will join the team to build a roadmap of work to deliver your future organisation.

Project & Agile Delivery Management​

Our delivery teams are well trained and come with the experience, knowledge and confidence to steer their teams down the right path.

Our delivery approach focuses on objectives and milestones while retaining the business perspective to ensure customers and your people get the attention and support they need and deserve.

Once the path to success is agreed, we work alongside your organisation and people to deliver it.

Test Strategy & Execution​

At every stage of transformation we ensure the work completed is of the highest quality and delivers the expected results.

We provide both functional and non-functional testing (at scale) to ensure your systems work as designed and expected and ensure success. 

ITIL Service Management​

Our ISO 20000, ITIL based, 24×7 service management function will ensure all change is managed and delivered in a low risk, controlled and efficient way.

Once delivered, we can further provide all the support you need from a service management function and team.​

AWS Professional Services

Our people excel in providing support to customers across all sectors using the latest AWS technologies.

If you want advice and support on an AWS technology or service or a full scale 100% cloud native digital transformation with help and support at every stage, we are here to help.

Salesforce Professional Services​

We have been delivering Salesforce​ solutions and transforming businesses across all ​sectors and industries for over 10 years.

We use that experience and knowledge to help your transformation release the huge potential of the leading CRM platform.​

Microsoft Professional Services

As a Microsoft Gold Partner for over 10 years, our team of Microsoft ​certified professionals​ have extensive experience of delivering services from basic infrastructure to business solutions including Microsoft Dynamics, Microsoft SharePoint and cloud solutions based on Microsoft Azure.

Case Studies

See how we’ve used the best technologies available to help our customers achieve success.

Primary ICT Support

Information Technology (IT First Line Support)

Leading Manufacturer of Consumer Goods

Service (Product Support)

Voice 21

Voice 21 – Project Case Study

Standard Wool – Remote Desktop Service

Making a move to the cloud with a secure infrastructure solution.

Let the data do the bidding

Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?

Business Intelligence for Health Services

Providing secure reports to public and private audiences

Deal Direct – Amazon Connect

Implementing an innovative customer engagement solution for a market leading mortgage broker.

Digital Tranformation using Salesforce

Transforming a customer’s business operations from lead to invoice using Salesforce.

Salesforce Lightning Experience Transition

Migrating a Service Cloud implementation from Classic to Lighting with minimal user disruption.

Analytics Deployment at Speed

Automated deployment reducing costs and saving time

Supporting a Retail Customer Contact Centre

Supporting a Retail Customer Contact Centre through a period of digital transformation.

Amazon Connect for Service Centre

Implementing Amazon Connect integrated to Salesforce for a premium customer service experience.

Brooke – Global Desktop

Using Amazon Web Services to deliver a secure, performant, resilient and cost-effective desktop solution for a global user base.

Complete Customer Service Contact Centre

Salesforce Service Cloud implemented into the heavily regulated wholesale water industry, with telephony and payment integration.

Local Government – Development Environment

Standard Wool – Remote Desktop Service

Brooke – Global Desktop

Helping enable the businesses of the future

We help to build digitally enabled organisations that leverage the speed and agility of the latest cloud platforms, technologies and solutions allowing you to focus on building and growing your business.

Our low risk adoption approach provides a simple, clear path to your future state by carving up your roadmap into transitional stages that deliver value, capability and tangible benefits.

Our experience across all areas of technology and business help ensure we work with you to deliver valuable outcomes. We also work to leverage our partner network to drive additional value and benefits for your organisation.

Whatever the challenge, we will find a way and help you build and grow your Intelligent Enterprise.

Our Partners

Insights

See how we’ve used the best technologies available to help our customers achieve success.

Alscient is on the AppExchange!

Exciting news from the Salesforce team here at Alscient this week, as we’ve hit publish on our first five (yes,…

Reduce your Costs and Protect Sensitive Data

Windows 7 End of Life: Choose the best transition strategy

Cost considerations with Amazon WorkSpaces

Securing the Desktop in Amazon WorkSpaces

Key Benefits of Amazon WorkSpaces

Chatbots, facial recognition and self-driving cars: Artificial intelligence is here

We all know what Artificial Intelligence (AI) is but many of us are completely unaware of how real the technology…

Leeds tackles big data together.

Big data is not just for big business

“Winter is coming. You need to catch up.” This was the stark warning to SMEs who are yet to embrace…

Whose data is it anyway?

Amidst the enthusiasm for innovation that has characterised Big Data Week Leeds, Dr Kevin Macnish struck an important note of…

Telling stories with data

Managers may think that they do – if they are struggling either to get the data that they need to make decisions confidently, or to define the impact of their past actions on business results.

How we’ve helped utilities companies improve service and sales

In a fiercely competitive, highly regulated industry, energy and water companies have often turned to Alscient for expertise and services in IT management, telecommunications, CRM, data collection and handling and custom software development.

Cloud migration: maximising the returns

Show me one business leader who wouldn’t be interested in an investment yielding a return of 350% after three years. In…

Key thoughts from the AWS Summit in London

Anyone attending the UK’s premiere cloud computing event, the AWS Summit London, will have been impressed by the ambition of businesses to…

Alscient partners with University of Leeds on staff development

Thinking of joining the Alscient team? Here’s one more reason. We invest in our people. Whether joining as a graduate,…

Alscient confirmed as city sponsor for Big Data Week 2016

We’re delighted to have been confirmed today as Leeds city sponsor for Big Data Week 2016. Leeds now joins London,…

Why we care about the cloud – rooftop BBQ to begin your journey

Cloud computing, big data, buzzwords…our industry’s full of them. While we’ve got more than our fair share of technical wizards,…

Amazon in the UK

Amazon Web Services’ plan to open a data centre in the UK is good news for public and private sector organisations wrestling with the issues and uncertainties of storing their data in the cloud.

AWS Summit – London calling

On 6th and 7th July London’s ExCeL will be the location for this year’s AWS Summit in the UK, and we are pleased to be sponsoring the event.

Getting the most from consultant engagements

There’s plenty of literature out there telling consultants how to get the most out of their customers, but what about the customer? What are the benefits of consultant engagements and how can you as the customer get the most out of them?

SharePoint 2016 RTM

This week saw SharePoint 2016 made ‘Release To Manufacture’ (RTM), which means it will be generally available as soon as May.

AWS: flexibility redefined

We are getting very excited by Amazon Web Services. Understanding our customers’ business needs and delivering the best solution is what we’re good at and we keep finding that AWS is the perfect answer to many of their technical problems.

SAS 2016 kick-off event highlights huge cross-sector capabilities

The day and a half event was hosted by SAS for their employees and partners. This involved Case Studies and…

Proud to be supporting St George’s Crypt in 2016

St George’s Crypt are a great charity based in the centre of Leeds working with the homeless, the vulnerable and…

Certifications strengthen our AWS partner status

It is award season…

Technology in the news

Conversation in the office often turns to the latest technology news stories. The new ideas we wished we’d had and the ones we’re not quite so sure about. This is an occasional series of posts on the stories that caught our eye.

Get in touch on 0113 8000 200 or info@alscient.com