Alscient Charity Credits

We provide credits to charities for Alscient professional services to ensure capped rates of no more than £500 per day across all services.

We are a technology consultancy that has been delivering solutions to public, private and not for profit organisations for over 10 years.

We believe it is fair to ensure organisations who are dedicated to the help and support of those in need should receive our support by ensuring we provide the best service and value that we can. We have therefore committed to ensure no project or service that we provide to this sector will pay more than £500 per day for our professional services. This is achieved by providing charity credits to keep those costs capped, for good.

Our expert certified team of consultants can deliver complex solutions that include digital transformations, cloud migration strategies, CRM solutions, DevOps delivery, intergrations between any platforms, Artificial Intelligence (AI) and Machine Learning (ML) solutions, cloud contact centre solutions, 24×7 ITIL based dedicated helpdesks plus much, much more.

We can help provide the solutions and systems that support and help you to keep doing the great work you do.

partner
network

Advanced

Consulting Partner

  • End User Computing
  • AWS Public Sector Partner
  • AWS Solution Provider Program
  • Amazon Connect

What’s involved?

We start by working with you to understand your business need, your current need and how we can best support your endeavour.

We then prepare a proposal to design, build and develop a solution. Once you are happy with the proposal, we will then work alongisde you to build, deliver and implement for your team to use.

What do I get?

Apart from the experience and knowledge of a large team of consultants who have delivered solutions for customers across all sectors, you will receive the following.

• A dedicated account team who will provide you with the support throughout your engagement.

• Regular reporting to ensure there are no unexpected concerns or issues.

• Assurance of working with an independently assessed organisation who achieved ISO 9001, ISO 20000 and ISO 27001 certifications.

• Ongoing access to a team of multi-disciplinary certified cloud consultants.

To find out more, please contact us on 0113 8000 200 or email us at info@alscient.com

Next Steps

What is a typical journey?

Step 1 – Discovery Workshop

Arrange a Discovery workshop during which we will spend time with you to understand your immediate need and your service operation.

Step 2 – Proposal

We will deliver a proposal based on the findings in the delivery workshop for you to review and approve.

The proposal will include everything required to move from idea to delivery and use. Support will be provided for testing, service transition and training.

Step 3 – Build

Once the proposal is approved, we will build the solution and work with you to deliver and implement it.

Step 4 – Train

We will include a training session to help guide and support your adoption and use of the solution.

Step 5 – Test

If required, our test team will support the test activities and can prepare a test strategy and test plans as well as performing test execution and reporting for both functional and non-functional areas.

Step 6 – Implement

We can provide a full service transition activity and prepare the implementation plan, support implementation activities and align and support your service management activities.

Step 7 – Support

If required, we can provide a full service solution via our ITIL certified and ISO 20000 accredited Service Management function.

What are the benefits?

• Simple, low cost pricing model that will not change for the duration of the relationship.

• Flexible and agile service.

• Broad range of services thereby reducing risk and complexity of management.

• Credits can result in huge savings.

• 24×7 support and assistance.

• Access to a comprehensive team of consultants with extensive experience.

What services do you offer?

We cover the whole range of technology services, including support for software and hardware producrement at low cost. Here are some of the services we currently provide.

Technology: Digital Transformation

Our people can draw on their knowledge and experience to build a digital transofrmation strategy and plan that will deliver an agile, flexible platform that will support all areas of your organisation.

Technology: Cloud Migration

Our cloud migration services are built and accredited according to the leading cloud prodviders’ best practice models.

We can provide everything from strategy, planning, execution and support to ensure a low risk, successful outcome in specific areas or across your organisation.

Technology: Customer Relationship Management

Our CRM team have successfully delivered hundreds of customer solutions using Salesforce and Microsoft Dynamics. We can design and build from scratch, exploit additional value or simply provide support to a healthy and satisfactory existing solution.

Technology: Amazon Web Service (AWS)

As an AWS Partner of over 10 years we have delivered numerous solutions ranging from simple infrastructure to the most complex 100% cloud based multi-tenanted, high volume, critical solitions that are based on and certified by AWS.

Technology: Microsoft

A Microsoft Gold Partner for over 10 years, we have experience across a variety of Microsoft technologies and services.

Areas of specific expertise include Microsoft Azure, Microsoft Dynamics, SharePoint, Project Service Automation plus others.

Technology: Agile Delivery

Our teams have been working with Agile delivery models for many years and it is our approach of choice.

Technology: DevOps

Our teams have lots of experience delivering large scale, mutli-year DevOps delivery projects. We can demonstrate examples of successful, cloud-based implementations and can also provide quick-start solutions to accelerate your DevOps project.

Technology: Data Services

Our data team can provide help and support ranging from simple storage solutions to complex big data implementations include Data Lakes and Data Warehouses.

Technology: Machine Learning & Artificial Intelligence

An area of great excitement for us and one where we have great focus due to its potential for customers is ML and AI. We can discuss how we can leverage the support of AWS and other partners to deliver innovative solutions that provide the edge.

Technology: Architecture & Design

Our certified Architects and Designers can provide support areas that require specific technology knowledge to more general solution and domain areas of concern such as security or enterprise architecture such as TOGAF.

Technology: Project & Agile Delivery Management

Our Project and Scrum Managers are trained and come with the experience, knowledge and confidence to steer their teams down the right path. Our delivery models and approach ensure quality and outcomes are as expected.

Technology: Test Strategy & Execution

We can provide both functional and non-functional testing (at scale) to ensure your systems work as designed and expected. We can also provide guidance and strategic direction on development approach to ensure success.

Technology: ITIL Services Management

Our ISO 20000, ITIL based, 24×7 service management function can provide all the support you need from a service management function and team.

Case Studies

Typical examples of end user computer solutions Alscient have delivered within the last two years are highlighted below

  • Case Study

    Amazon Connect for Service Centre

    Click here

  • Quickstart

    Amazon Connect for Salesforce

    Click here