With the industry scrambling to figure out how to provision service departments with appropriate tools for managing cross-channel and omnichannel interactions, Service Cloud Voice takes advantage of the Amazon Connect platform to embed telephony into Salesforce Service Cloud.
Case Studies
See how we’ve used the best technologies available to help our customers achieve success.
Standard Wool – Remote Desktop Service
Making a move to the cloud with a secure infrastructure solution.
Business Intelligence for Health Services
Providing secure reports to public and private audiences
Let the data do the bidding
Wool is bought at multi-day auctions with price variations. This complexity was sure to yield patterns, but how can we take advantage of them?
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